Unexpected error, exiting FFXIV

[Dynratygus]

Thank you for the information.

On your system report I notice the game was installed on the D drive. Have you tried installing it on the C drive? Doing so may increase stability with the game. I am also going to suggest changing the compatibility to Windows 7/8 mode*.

*To change compatibility mode, right click on the exe file (Default location: C:\Program Files (x86)\SquareEnix\Final Fantasy XIV - A Realm Reborn\boot\ffxivboot.exe), right click it and select ‘Properties.’ Select the ‘Compatibility’ tab and select an earlier version of Windows (most likely 8 or 7).


Hope to see you online!

[Naita]

I have been getting this error too except that it has nvwgf2umx.dll+B89C38 and a lot more lines. I have tried updating DirectX, reinstalling the game, updating windows, updating drivers, doing a clean reinstall of drivers. I have been getting it for the last few days now. PLEASE HELP!




-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Owner\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>;*.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.181110-1429)
SYSTEM_CPU Intel(R) Core(TM) i3-4150 CPU @ 3.50GHz (4 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
SYSTEM_BIOS BIOS Date: 03/30/15 11:20:03 Ver: V1.9B0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8136.020MB
SYSTEM_VIRTUAL_MEMORY 8388607.875MB
SYSTEM_PAGE_FILE 16270.180MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.416GB SYSTEM_FREEDISC_SPACE 104.670GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 760
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY6
SYSTEM_GRAPHICS_CHIP GeForce GTX 760
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 1979.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3812.010 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1694
SYSTEM_GRAPHICS_DRIVER_DATE 11/13/2018 2:04:26 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {F12E93D1-281E-47D1-AED4-6A62C23FE6A6}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7173
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/11/2014 6:14:14 AM
SYSTEM_SOUND W2340 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3DEDFEC4-A7D4-4F56-9D34-780D636719AD}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 11/12/2018 10:18:20 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {50EBEA00-D14B-11E7-8001444553540000}
SYSTEM_INPUT_NAME 2.4G Keyboard Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 897 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {5B4413B0-D14B-11E7-8002444553540000}
SYSTEM_INPUT_NAME 2.4G Keyboard Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {60ACF6F0-D14B-11E7-8003444553540000}
SYSTEM_INPUT_NAME 2.4G Keyboard Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
@Rein13 - Discord
Unexpected error, exiting FFXIV - Reply to Topic - Google Chrome
Switch USB


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

7-Zip 9.20
Adobe AIR
Adobe Flash Player 31 NPAPI
Adobe Shockwave Player 12.1
Microsoft Flight Simulator X: Acceleration
Fraps
Guild Wars
Guild Wars 2
NETGEAR A6100 Genie
Microsoft Flight Simulator X
System Mechanic
Joystick Plug-in
Security Update for CAPICOM (KB931906)
League of Legends
Mozilla Firefox 41.0.2 (x86 en-US)
Mozilla Maintenance Service
NVIDIA Stereoscopic 3D Driver
NYKO Gamepad Mapping Tools 2.0.0
OBS Studio
Open Broadcaster Software
Origin
Flight Simulator X
Flight Simulator X Service Pack 1
Steam
Kerbal Space Program
Rise of Flight United
Cities: Skylines
TUG
Infinifactory
DIG IT! - A Digger Simulator
Car Mechanic Simulator 2015
Besiege
AdVenture Capitalist
Tachyon 1.1.0
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
LWS Pictures And Video
CCC Help Portuguese
Security Update for CAPICOM (KB931906)
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
CameraHelperMsi
NETGEAR A6100 Genie
LWS Help_main
CCC Help Danish
LWS Twitter
Euro Truck Simulator 2
HydraVision
LG VZW United Drivers
LWS YouTube Plugin
CCC Help Greek
Intel(R) USB 3.0 eXtensible Host Controller Driver
Java 8 Update 111
FINAL FANTASY XIV - A Realm Reborn
Coby Media Manager
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
CCC Help Finnish
CCC Help English
NETGEAR WNDA3100v2 wireless USB 2.0 adapter
erLT
Microsoft ASP.NET MVC 4 Runtime
CCC Help Norwegian
CCC Help Thai
The Sims™ 4
Java Auto Updater
Catalyst Control Center InstallProxy
Apple Software Update
Catalyst Control Center - Branding
Google Earth Plug-in
CCC Help Korean
CCC Help French
Google Update Helper
CCC Help Italian
CCC Help Japanese
Intel(R) Management Engine Components
CCC Help Spanish
CCC Help Hungarian
LWS Gallery
Microsoft Visual C++ 2005 Redistributable
MSXML 4.0 SP2 Parser and SDK
LWS Motion Detection
CCC Help Swedish
Adobe AIR
CCC Help Turkish
VGA Boost
Catalyst Control Center
Microsoft Visual C++ 2005 Redistributable
LWS Launcher
MSXML 4.0 SP2 (KB954430)
LibreOffice 4.3.3.2
Realtek Ethernet Controller Driver
LWS Webcam Software
Catalyst Control Center Profiles Desktop
CCC Help German
Adobe Flash Player 10 ActiveX
Update for Microsoft .NET Framework 4.7.2 (KB4087364)
Update for Microsoft .NET Framework 4.7.2 (KB4344146)
Update for Microsoft .NET Framework 4.7.2 (KB4457016)
Update for Microsoft .NET Framework 4.7.2 (KB4457035)
Update for Microsoft .NET Framework 4.7.2 (KB4459942)
Microsoft Flight Simulator X
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
CCC Help Polish
LWS WLM Plugin
Google Update Helper
Microsoft Flight Simulator X: Acceleration
Catalyst Control Center Localization All
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Linksys Dual Band Wireless-AC USB Adapter
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
Launcher Prerequisites (x64)
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
CCC Help Chinese Traditional
Arc
Apple Application Support (32-bit)
Logitech Webcam Software
Microsoft XNA Framework Redistributable 4.0 Refresh
System Mechanic
Curse
Google Chrome
CCC Help Dutch
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
League of Legends
LWS Video Mask Maker
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008
CCC Help Czech
CCC Help Chinese Standard
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
MSXML 4.0 SP2 (KB973688)
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
CCC Help Russian
LWS Facebook
QuickTime 7
Firestorm-Releasex64
GIMP 2.10.6
Guild Wars 2
Logitech Unifying Software 2.50
7 Days to Die
No Man's Sky
Darksiders II Deathinitive Edition
Stardew Valley
Raft
Vulkan Run Time Libraries 1.0.3.0
iTunes
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft .NET Framework 4.7.2
Apple Mobile Device Support
LWS VideoEffects
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
System Mechanic Pro
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
ATI Catalyst Install Manager
AMD APP SDK Runtime
64 Bit HP CIO Components Installer
Bonjour
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
ccc-utility64
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
ATI AVIVO64 Codecs
Microsoft Silverlight
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25008
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft .NET Framework 4.7.2
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Ansel
NVIDIA 3D Vision Driver 416.94
NVIDIA Control Panel 416.94
NVIDIA Graphics Driver 416.94
NVIDIA GeForce Experience 3.15.0.186
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA PhysX System Software 9.18.0907
NVIDIA Update 33.2.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.4
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.15.0.186
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.08.3
Intel® Trusted Connect Service Client
Apple Application Support (64-bit)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25008
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
AVSDK5


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 0000145C
C:\Program Files (x86)\Intel\Intel(R) USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe 00000B20
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001510
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001624
C:\Program Files (x86)\System Mechanic\iologovernor64.exe 000006FC
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00000A84
C:\Program Files\iTunes\iTunesHelper.exe 00000A9C
C:\Users\Owner\AppData\Local\Akamai\netsession_win.exe 00000AEC
C:\Users\Owner\AppData\Local\Discord\app-0.0.301\Discord.exe 000012F0
C:\Windows\Explorer.EXE 0000090C
C:\Windows\system32\Dwm.exe 00000904
C:\Windows\system32\taskeng.exe 00000550
C:\Windows\system32\taskhost.exe 00000528

[Naita]

I managed to fix it on my own, thanks anyways.

[fiinchy]

I managed to fix it on my own, thanks anyways.

Hey Naita! would you mind sharing how you managed to fix it? I've been having the same trouble & have tried all of the same fixes you previously mentioned. Absolutely wracking my brain over this! Would appreciate any help, even a pointer in the right direction.