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  1. 11-11-2018 08:07 PM #1
    MollyAL
    Player
    MollyAL's Avatar
    Join Date
    Nov 2018
    Posts
    4
    Character
    Molly Wildheart
    World
    Louisoix
    Main Class
    Rogue Lv 70

    Unexpected error, exiting FFXIV

    Hey, I was wondering if anyone could please help me find a solution to the problem that I am experiencing.

    I have a new desktop after upgrading from a laptop. Since installing FFXIV on my new desktop, I just can't play it. I can run the game and get on it for a couple of minutes before it crashes and a pop up will tell me that "An unexpected error has occurred, exiting Final Fantasy XIV", this is then followed by a number of lines of "ffxiv_dx11.exe+" (with a bunch of random numbers after the plus".

    I have tried reinstalling the game, although when I do reinstall it I normally get an error part way through the installation telling me there's been a problem reinstalling and to relaunch the launcher.

    My drivers are all updates, so is my Windows. I have tried to delete the "my games" folder of final fantasy with no luck.

    I've also tried to look up solutions but can't really find many solutions to the problem, and am a bit bummed that I have this new desktop and can't play the game.

    Any help?

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    Last edited by MollyAL; 11-12-2018 at 02:52 AM.
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