Never seen such a poor support like in this game!

[Thamorian]

It's unrealistic to expect a game to have no cheaters at all, but it is realistic to expect its support team to keep them under control to a degree where people actually feel afraid of trying to do it because of the risk of being banned (Which is clearly not the case when the number of "normal" non-RMT bots on Cactaur and elsewhere has only been increasing as time goes on). The player-owned bots who do things like join PvP matches, control the economy with automated undercutting and/or market flooding using gathered/crafted items are legitimately disruptive to other players but realistically controllable by a competent GM team, whereas the only way they can really axe the RMT bots is to patch the hacks they're using.

There's probably a lot more bots around then you think on Adamantoise. Just do a player search for new adventurers/sprouts, look for the ones with gibberish names, then check how many online players are in their FCs (Assuming they have one). You can also observe how many players are regularly overnighting on crafting classes or moving strangely while gathering (Gather bots always jump in place when taking flight and also do not turn if they aren't in motion, save for what happens automatically when clicking a node).

With the current way they are, they are under control compared to how bad they used to be. Did you play FF14 2.0 is the first couple years? RMT spam and bots used to be a lot worse. Sure things can always be better, but they used to be a lot worse.