Would just like to drop in and coment on the OP`s question about why theres so much criticism. Forums are made for feedback, when people are happy they tend to give little to no feedback and just play the game having fun. Its once someone is unhappy about something they go to the forums to discuss it and to try and give feedback to change the game in a way they deem better then the current state of the game.

Thats why you on any MMO forum bords will allways see way more criticism and neggative feedback then possitive posts and praise. Its a natural thing for people who are unhappy to want to have their voice heard while those that are happy stay silent and content.