I've played the game since ARR (didn't join the forums till 2015 I've always lurked and read everything) and I really did love getting gear and your relic and raiding at that point it was so fresh, so fulfilling, I had a lot of fun bringing my real life friends into the game, starting our own FC and getting a medium house in the Goblet later on. There was content and things to keep you occupied while you either level or do endgame content and hell even helping your friends and FC mates with their relic weapons and what not, ARR was a good time.
I used to spend hours and hours in the game during ARR and HW just playing the game, doing endgame content, crafting, running dungeons and being blown away by the trials but now I'm just not interested as the friends I used to play XIV with left and there's just me and another guy playing and we both say to each other "why are we still subbed?". And I can't even give an answer why I'm still subbed I barely play I play maybe 2 hours a week where I used to play every single day for hours and hours on end the game has just reached that point, at least for me that I just can't justify how SE does content for XIV.
SB has been the most uninteresting expansion for myself I wish I tried Ultimate but my static broke up after reaching Godka but we were all burnt out from the same formula that plagues the game since it always does the same repeated formula with the same repeated 4 floors of bosses that never changes. I know this might offend some people but I miss raids where there's actual trash with mechanics where you have to CC them or silence them or drag them out of puddles that they drop on the floor, I miss gauntlet style boss encounters where adds come in waves and then the boss comes after and you gotta fight them. XIV offers nothing like this it's the same grab all adds > run down hallway > AoE > pop tank CDs > move on, it never changes there's nothing that makes me want to go back into the same dungeons because it's all the same, SE is too safe to introduce a Mythic+ dungeon system where I think it'd help since it'd create more content for people to enjoy.
My other main issue is SE creates all this content that doesn't interact with anything in the game such as Chocobo Races, Triple Triad, LoV, PvP, Eureka, Diadem, they all cater to such different themes and ideas that it detracts from the actual game, you'd never even know half of these existed but they're for such a minority of the playerbase that it makes me wonder why it was created. To go back on Eureka/Diadem I realize there are people who enjoy it but to echo what Hyomin said is that this was content that could last for weeks and weeks but you step in, whack a mob, level up, see a 5 second cut scene and you've honestly seen it all it's like "umm...this is the content?". I find Eureka to be the worst created content at least for me as it has no redeeming factors and is a grind within a grind that has no place being in this game as it wasn't intended for XIV and it's combat system as it becomes stale and boring within the first minute of fighting a mob where it's a spongey mob with a random AoE move every 25 seconds it's nothing new.
All in all the contents stale, this expansion has been lackluster, and the devs ignore the community which is no different than most MMO communities but whatever I'm pretty much done with defending this empty game which was a game I loved and want it to flourish. I think the only answer I can give as to why I'm subbed is to see what kind of previews we'll get for 5.0 and maybe just maybe something new will be done and it'll renew my love for this game that I used to put so much time into. I also wish they'd stop playing so safe they've been riding it since the revival of 1.0 and made ARR it's been 5 years SE you need to start shaking up the formula as it isn't working anymore and the playerbase is getting tired of it very quickly, especially FFXIV veterans.
Sorry for the long post I had to get this out here.