I recently had submitted a report for Vote Dismiss Abuse, and shortly after during my travels I was contacted by GM Caedramir. I was amazed with the swift response but also Shocked that I was actually contacted by an actual GM for the first time in an MMO. Not only were they very understanding but they were very attentive. I would rate them 10/10 and I now at least feel comfortable knowing I can reach out for great support! Thank you once again