Quote Originally Posted by TheVedis View Post
we pay monthly doesnt mean they are required to give you guys daily updates though

we have had 6 updates this month so far, thats 6 in 21 days, thats an update on average every 3-4 days

and thats slow?




the entitlement in this thread is getting out of control, no game will ever give you what you want yet you obviously expect them too, several other games woulda probly banned you people from the forums by now for the sheer retardedness of your whiny demanding posts
We are not asking for a daily update, we are asking for a single update in regards to the situation. You are right however, they are not obligated to give us anything, however, this game is still on thin ice and you have to do what you can to keep your subscribers in. Not simply coming out and giving a simple update on what is going on in 1.21 (when it has already been delayed) is just keeping us in the dark and looks really bad on their end.

I work for a company where if delays happen, we immediately let our customers know and inform them on a constant basis on the situation at hand. Are we obligated to do that? No, we can just say "It happens when it happens.", but guess what? This makes us as a company look bad if we decide to do that, because we acknowledge how important our customers are and if they payed for something, they deserve to be informed on what is going on. Last thing we want is the customer thinking they would be better off with another company who will provide better service and experience.

Simply coming out and saying "We are still working bugs in 1.21 and will have to be delayed a little longer." is all you have to come out and say if that is the case. I would not be here griping to you right now if that was the case. Hell don't even have to give a date.

Seven days without patch information, especially with the patch supposedly coming in at the end of the month is sounding sketchy to me.