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  1. #1
    NOC NOC_NA's Avatar
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    Network Technical Difficulties Caused by DDoS Attacks (Oct. 25, 26)

    We are currently experiencing technical difficulties due to a DDoS attack.
    Players may experience the following issues as a result.

    We are looking into the way attacks are being made and taking countermeasures. More information will be provided as the situation develops.

    [Date & Time]
    From Oct. 25, 2018 4:20 p.m. (PDT)
    From Oct. 25, 2018 23:20 (GMT)
    From Oct. 26, 2018 0:20 (BST)

    [Details]
    Players may experience the following issues:
    ・Disconnection from NA/EU data center Worlds
    ・Difficulty logging in to NA/EU data center Worlds
    ・Difficulty accessing, sending, and receiving data from NA/EU data centers
    ・Difficulty accessing Lodestone

    [Date & Time]
    From Oct. 26, 2018 1:16 a.m. (PDT)
    From Oct. 26, 2018 8:16 (GMT)
    From Oct. 26, 2018 9:16 (BST)

    [Details]
    Players may experience the following issues:
    ・Disconnection from JP data center Worlds
    ・Difficulty logging in to JP data center Worlds
    ・Difficulty accessing, sending, and receiving data from JP data centers

    [Affected Service]
    FINAL FANTASY XIV

    *Edited on Oct. 25, 2018, 7:55 p.m. (PDT) / Oct. 26, 2018, 2:55 (GMT) / 3:55 (BST) for Lodestone accessibility issue.
    *Edited on Oct. 25, 2018, 8:45 p.m. (PDT) / Oct. 26, 2018, 3:45 (GMT) / 4:45 (BST) for EU data center accessibility issue.
    *Edited on Oct. 26, 2018, 2:00 a.m.(PDT) / 9:00 (GMT) / 10:00 (BST) for JP data center accessibility issue.
    (1)

  2. #2
    NOC NOC_NA's Avatar
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    Recovery from Network Technical Difficulties Caused by DDoS Attacks (Oct. 26)

    During the time below, we experienced network technical difficulties caused by DDoS attacks.
    Players may have experienced the listed issues as a result, but we are happy to inform that the game can now be played as normal.

    With this incident, we have further reinforced defensive measures against DDoS attacks. We will continue to coordinate with ISPs to combat the situation.

    [Date & Time]
    From Oct. 25, 2018 4:20 p.m. to Oct. 26, 2018 12:15 p.m. (PDT)
    From Oct. 25, 2018 23:20 to Oct. 26, 2018 19:15 (GMT)
    From Oct. 26, 2018 0:20 to 20:15 (BST)

    [Details]
    Players may have experienced the following issues:
    ・Disconnected from NA/EU data center Worlds
    ・Difficulty logging in to NA/EU data center Worlds
    ・Difficulty accessing, sending, and receiving data from NA/EU data centers

    [Date & Time]
    From Oct. 26, 2018 1:16 a.m. to 11:15 a.m. (PDT)
    From Oct. 26, 2018 8:16 to 18:15 (GMT)
    From Oct. 26, 2018 9:16 to 19:15 (BST)

    [Details]
    Players may have experienced the following issues:
    ・Disconnected from JP data center Worlds
    ・Difficulty logging in to JP data center Worlds
    ・Difficulty accessing, sending, and receiving data from JP data centers

    [Affected Service]
    FINAL FANTASY XIV
    (0)