Quote Originally Posted by lulunami View Post
Spectrum. 3 months of free service since I provided them with logs, signal quality and other data since my Internet was absolutely attrocious. You have to get past their script readers and onto their technical staff/engineers. They knew the infrastructure needed upgrading in my area after the merger, and I was compensated for my troubles.
Even taken at face value, how many hours of service were lost? Because you give the impression this happened several times, which is quite different than a random DDoS that took the servers down for less than an hour one day. Furthermore, you said yourself Spectrum knew their infrastructure was an issue. This wasn't a problem with SE or their infrastructure. Therefore, the two aren't comparable.