Requesting a free month. Please?

[Canadane]

The only time I've seen them give compensation of any kind is when the game completely was down for more than 24 hours. It's highly unlikely you're going to see anything.

Even this, they generally add one or two days to everyones service accounts.
Not an entire month.

The games pretty playable. There are definite unstable times, but playable.
I wouldn't get your hopes up for anything in that regards.

[InkstainedGwyn]

And to be fair, if you really just want to come onto the forums and throw a tantrum, you're free to do so. This is far from the first thread that has popped up about the DDOS issues, and requests for compensation. People are telling you a more effective way to [potentially] receive compensation, but no, nothing's stopping you from posting here. It's worth noting, however, that the forum track record is that severe bugs & misunderstandings (or simple requests for clarification) are what get answered here. None of the many requests for compensation I've ever seen have gotten any sort of response.

Take that or leave it, it doesn't bother me either way.

[MirielleLavandre]

Your $15 (est) per month is equal to about .021 cents per hour. Take this times the actual amount of playable hours you lost [not counting hours you wouldn't have been able to play] and this is the most SE would ever owe you even if they didn't have a clear ToS. If this minuscule amount is bothersome to you, then maybe you need to rethink life priorities.

[miraidensetsu]

I would be happy if S-E fire the network team and hire a competent team.

Since the move to the new server, the connection was aways been somewhat laggy. The impression it gives is that the new servers can't handle the DDoS attacks anymore, nor they're even managing the same number of connections.

For instance, Famfrit is one of the least used servers of the Primal DC. It's even on the preferred list for the second time this semester. And it's still laggy.

[dotsforlife]

Nothing changes until you speak with your wallet en masse. So unless people feel like doing that, get over it.

[Kurando]

Offering free playtime also doesn't really fix anything, it leaves the company out of pocket for however long they give, plus if the issues are still on going (whether it's DDOS or something else) then players are still going to be in the same situation during their free time.

Maybe we'll get a day or two maybe we won't, but the only way you can really take action against it is to just cancel your subscription. Sure for some players who have an active FFXIV life it can feel like a sacrifice, but a company losing subs quickly will more likely take drastic action. After all anyone can come on the forums and make claims or demands for special treatment, but they rarely ever get answered by SE.

[WellFooled]

A free month isnt much to be honest

Assuming there are 500k active players in FFXIV (I have no idea, number is pulled out of my hat based on guesswork and witchcraft) and each one is paying the $13 base subscription; giving away a free month of service would cost them $6,500,000.

Would a gesture be nice? Absolutely. Is giving away a free month to their player base reasonable? Not even a little.

[D_C]

Very little will likely happen, unfortunately.

MMO's are lagging behind when it comes to customer care and public relations.

The supermarket’ll give ya shite ‘cause they don’t want ya goin’ ta another supermarket next time. MMOs are about hookin’ ya in an’ preyin’ on an addiction so they don’t feel obligated at all. Ya can’t get XIV from another source. Not exactly. Ya can’t transfer yer character ta another game. The only thing that can go with ya is friends, an’ fer some that’s enough. Fer the people an’ their friends what already put thousands of hours in, they’re much more willin’ ta bite down on that piece a’ wood fer a minute than just leave.

F2P games might toss things at players fer issues ‘cause they want ya ta stick around an’ know yer tie ta ‘em is much more ephemeral. Games like XIV know they got ya by the balls an’ can be as shite as they want to ya. As long as ya stick around to let ‘em.

[DamianFatale]

I would be happy if S-E fire the network team and hire a competent team.

Since the move to the new server, the connection was aways been somewhat laggy. The impression it gives is that the new servers can't handle the DDoS attacks anymore, nor they're even managing the same number of connections.

For instance, Famfrit is one of the least used servers of the Primal DC. It's even on the preferred list for the second time this semester. And it's still laggy.

You have no idea what the actual issues are other than DDoS. Deciding who is fired, and hired is never going to be the players responsibility. This sounds entitled.

[hynaku]

There bad the ddos attacks. Ones they got last year cost me over mil in mats that lost when was crafting very expensive item at the time. They should reimburse players.