Requesting a free month. Please?

[Maero]

I had to re-install the game at one point due to the launch window being bugged out after an update. For a month i had issues with the unable to download patch... error and after multiple times trying to re-download and trying various things and told SE about this, yeah i never got anything
Point is good luck, i have yet to see anyone get any time compensation. DDOS is a different matter, many are affected and not sure what can be done

[Jonnycbad]

To be honest, I'm surprised SE doesn't do limited time bonus campaigns like other MMOs. Like 2x EXP, or 2x Item drop campaigns etc. Maybe the code doesn't support it (which is why they release equipment with EXP bonuses maybe?). That said, if they were able, it would be cool to run a 7 day 2x EXP, 2x Tome event where daily roulettes give 2x EXP/tomes for limited time (maybe coincide with temporary increased tome cap)

[Fonzarelli]

Damn, you guys in USA are lucky if you have ISP's that would give you free month(s) for service interruptions.

Here in Canada, where over 90% of the population is connected to one of our big three telecoms, we will get a "oh, sorry. Try turning your modem on and off". If it doesn't work, they may give me a credit for 1 day worth of service. That's if you didn't get a goodwill credit within the last 6 months already.

As far as SE: yes, yes, they don't OWE us anything as a their customers, TOS, etc, etc.
But as people said, it would be nice for those who were affected.

But a whole month for free is actually very excessive. I know it sucks when you have a day off, and you couldn't play this game during that time... but the overall server downtime was probably only a few hours at most.
So, if they follow suit with Canadian telecom's and follow their good-will gesture, they'd give is a day's worth of credit, AKA 49 cents (ha ha ha).

[Araxes]

Hi

I'm not here to blame SE, nor the people working for SE anyway. DDOS seems to be "normal" nowadays it seems, whatever the platform or the online game you're playing on. I genuinely enjoy FF14 alot since it has been release, but I gotta say that right now the situation is terrible. Just a little reminder, some people are working and obiouvsly are playing during evening to prog, farm or just play and enjoy their favorite game.
And of course some people are not working, but in the end we're ALL paying each month for that game, for that service. Hell if I know, some are even paying cosmetics items on the mogstation, premium phone apps or retainers...
As someone who's paying monthly for something that I just want to enjoy whenever I got the time, I wish as players we could get something for what is happening now.
Its only fair to give something to your customers to lower the impact on the problems the servers are having. A free month isnt much to be honest, but if you guys at SE actually respect just a little your playerbase, its more about the gesture than the money itself, taking care of it while you're fixing the problem.

Because at the end of the day, we, as players are here to enjoy the game, and nobody cares about the lags or even the DDOS.
I'll be rude, but SE, its your job, and we're all throwing each month money for it to be done.

This is Square Enix. Not Blizzard Entertainment. Square will NEVER give you anything for free.

[Dualgunner]

Got comped a few days of free service for interruptions in service from CenturyLink. It's not a month, though.

I don't think your request will be filled op, sorry.

[Fayt1203]

Got comped a few days of free service for interruptions in service from CenturyLink. It's not a month, though.

I don't think your request will be filled op, sorry.

Plus asking for whole month for something that was only few days is too much granted that there has been a little lag now and then on chaos. I have been playing on chaos (Zodiark) everyday in this month and only had one dc when the servers was attacked for half an hour and when i was raiding and most people dc because of ddos attack other than that it has been more stable at least for me