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  1. #11
    Player
    iAlice's Avatar
    Join Date
    Oct 2018
    Posts
    5
    Character
    Amelia Lofvind
    World
    Cerberus
    Main Class
    Samurai Lv 61
    Quote Originally Posted by Citrogen View Post
    I am also having the same issue STILL... I have multiple friends that have tried and their World Transfer service is working.

    How is it they can manage, but I still cannot?

    It's not just you though. Others can't either (me included), and we have called, checked the criteria, and made sure all green lights are a go. It's something with the website right now 100%. I hope they actually fix it soon.
    (0)

  2. #12
    Player
    Citrogen's Avatar
    Join Date
    Oct 2016
    Posts
    8
    Character
    Luna Yuuna
    World
    Hyperion
    Main Class
    White Mage Lv 80
    Quote Originally Posted by iAlice View Post
    It's not just you though. Others can't either (me included), and we have called, checked the criteria, and made sure all green lights are a go. It's something with the website right now 100%. I hope they actually fix it soon.
    Then they shouldn’t be posting that they are glad the service is back online. Because it isn’t. Tired of the lies.
    (0)

  3. #13
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the reply Citrogen.

    It seems you have contacted the Square Enix Support Center directly and have had your case escalated. Unfortunately, I cannot give updates to that escalation via this support channel. Please wait for a response directly from the Square Enix Support Center.

    For everyone else, the World Transfer Service is available again. For further details, please see this Lodestone post: https://na.finalfantasyxiv.com/lodes...2aad2d85c635cc. If you are still experiencing issues, I'd recommend resetting your router and changing your web browser as the maintenance message would suggest a communication error with the server.

    This thread will be moved to 'Separate Support Required' as Citrogen has already contacted the Square Enix Support Center.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)

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