Runsell , I agree with you , there are so many crafts that I failed and lost materials.
I pay my sub to play basically 2 evening a week + week ends and in the busy moments for example at 21:00 most of the time the server is laggy or it's going to disconnect you , so if they don't fix this problem quickly I probably change game because we have to pay subscription, retainers , glamours, change aspect of the char, the app (that on my opinion it's pretty pointless to have kupo shit to use it ) and all these stuffs are not cheap.
In the end SE is expensive not reliable and have a really bad customer service.
Hope you going to fix fast I still have 15 days on my subscription after that I'm going to say goodbye to you.