Graphical Issues - The Sea of Clouds

[electrum2424]

In the zone, "The Sea of Clouds," I noticed white polygons when viewing objects from a certain distance. I played around with the graphics settings and resolved it by unchecking "use low detail on distant objects." I played years ago and remember this same issue.

Is this a bug or do I just need to set those higher options for large zones and it's working as intended (intended that I use higher settings!). Running without LOD is fine on my card, just wanted to report this.

Some details:

• Screenshot attached with coordinates listed (x15.8, y37.9, z0.7)
• Windows 10 Home 64 bit
• DirectX Version 12
• NVIDIA Quadro P5000
• When I disable LOD all looks good.

When I noticed this a few years back, I had a completely different NVIDIA card (and PC) though don't quite remember the model, think it was a GTX something.

Anyway, if possible, let me know if this is just how the graphics work, I want to make sure my setup isn't (and game) isn't broken. I have no problem disabling LOD and my card can handle it fine. Thanks!

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I apologize, but I'm not sure what you are trying to show us. I'm not sure what the circles you made are pointing out. It looks like a gap between two objects, not a white polygon. The geometry of objects will change if you uncheck 'use low detail on distant objects'. This would explain why you are seeing a difference. Do you have a screenshot with it checked and unchecked?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[electrum2424]

Hello. My apologies. I've corrected the screenshot, the other had no issues. If you look at the door you'll see two white triangles. All doors in this area have that. I think the one wooden beam also shows it to the right of the doors. If you get closer, they go away.

If I turn off LOD this behavior does not happen. I experienced this exact issue ~ 2 years ago with a different PC & card. May be a graphical glitch with these doors that only appear when LOD is on.

Thanks.

[electrum2424]

Anything else needed on this? I can try and send a screenshot with LOD disabled, but it just looks normal. Just put a character in that area, near where the coordinates are and you'll see. I noticed this 2 years ago too, so am guessing it's a bug/glitch in the area, or perhaps a bug/glitch with NVIDIA cards. Thanks.

[Dynratygus]

Electrum2424, thank you for the reply,

I apologize for the delay in my response.The issue may be caused by how your graphics card interacts with the current graphics setting. You mentioned that the graphics issue happens when the LOD is turned off. If so, I advise to keep the LOD turned on.

Hope to see you online!