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  1. 10-21-2018 03:50 AM #1
    gingus418
    Player
    gingus418's Avatar
    Join Date
    Oct 2018
    Posts
    10
    Character
    Feran Ys'rel
    World
    Mateus
    Main Class
    Red Mage Lv 60

    OSX Mojave - Black screen after I hit "Play" button in launcher

    The launcher starts up fine and the game will update but then I hit play and nothing. All I get is a black screen with the cursor. I've been playing on my mac for the past 3 years and this is the first time I've encountered this.... it's very frustrating. Sometimes a restart seems to help but today that doesn't seem to be the case.

    Any advice for me? I'd hate to have to do a new install, especially because the ability to back up character and ui settings has been unavailable for me since those options have been patched in

    EDIT: I ended up doing a clean reinstall. It's working again!
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    Last edited by gingus418; 10-22-2018 at 07:25 AM. Reason: Fixed the issue
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  2. 10-23-2018 05:58 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
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    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    This thread will be moved to the 'Closed Concerns' subforum as the issue has been resolved.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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