New Windows install, launcher wants me to make a free trial

[Elodie_Einsbern]

As the title says, my main hard drive crashed and I had to get a new one and reinstall windows. Trying to launch the game now though results in it forcing me to create a free trial account. And no way to bypass that, since you know......I already have an active account

Anyone know how to bypass this so I can login and play the game now >.> Thank you

[Risvertasashi]

if you select the highlighted option during the first time startup, you will be prompted for your login details and then be able to play the game with your existing account.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate on what you mean by it "results in it forcing me to create a free trial account". It should look like the the screenshot in the previous post (Thank you Risvertasashi for posting that). What are the steps you take once you start the program?

I'm assuming you redownloaded the game client. Where did you download it from?

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