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  1. #1
    Player
    DamianFatale's Avatar
    Join Date
    May 2015
    Location
    Ishgard
    Posts
    3,089
    Character
    Arctura Fengari
    World
    Balmung
    Main Class
    Dancer Lv 90

    Charged 192$ for a six month subscription

    I have the six month subscription, maximum retainers, and the premium companion app.

    How can my sub be 192$ in the US?

    This just put me in the red, and I’m unsure of what I’m able to do.

    Was this the second lore book? I ore ordered that as well, but I’m unsure if they are charging for that yet. What should I do? Call customer support? Ask to know exactly what I’m paying for?
    (0)

  2. #2
    Player
    Rymm's Avatar
    Join Date
    Jul 2016
    Posts
    901
    Character
    Rymmrael Bhaldraelwyn
    World
    Lamia
    Main Class
    Paladin Lv 90
    Quote Originally Posted by DamianFatale View Post
    I have the six month subscription, maximum retainers, and the premium companion app.

    How can my sub be 192$ in the US?

    This just put me in the red, and I’m unsure of what I’m able to do.

    Was this the second lore book? I ore ordered that as well, but I’m unsure if they are charging for that yet. What should I do? Call customer support? Ask to know exactly what I’m paying for?
    $13 x 6 months for the sub fee. $2 x 7 retainers x 6 months for the retainers. $5 x 6 months for the app.

    It all maths out correctly for me at $192. What were you expecting it to be?

    As for what you can do about it, nothing you can do as far as I know. Unless you contact your bank/credit card company and cancel the transaction. Which I emphatically do not recommend, as SE will likely permanently lock your FF14 account for a chargeback. The Mogstation doesn't hide your total when you make a purchase so you had to approve the amount at least once, which makes it highly unlikely that SE support will be willing to change anything for you.
    (67)
    Last edited by Rymm; 10-19-2018 at 10:26 AM.

    ~ My FF14 IG account ~
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  3. #3
    Player
    Thunderblaze's Avatar
    Join Date
    Oct 2016
    Location
    Uldah
    Posts
    73
    Character
    Thunderblaze Krakenclub
    World
    Goblin
    Main Class
    Paladin Lv 80
    It tells you exactly what each thing you are adding costs....just gotta pay attention.
    (7)

  4. #4
    Player
    Sigma-Astra's Avatar
    Join Date
    Mar 2017
    Location
    Ul'dah
    Posts
    1,085
    Character
    Soma Kagami
    World
    Sargatanas
    Main Class
    Black Mage Lv 90
    Those maximum retainers add up you know...not sure why anyone would want to ludicrously pay that much for all of them.
    (16)

  5. #5
    Player
    Niwashi's Avatar
    Join Date
    Aug 2013
    Posts
    5,248
    Character
    Y'kayah Tia
    World
    Coeurl
    Main Class
    Ninja Lv 50
    6 months with no extra retainers = $77.94
    $2 per retainer × 8 retainers = $16 per month × 6 months = $96
    Premium companion app = $5 per month × 6 months = $30
    Or is the app charged separately? Because all together, it should be $203.94 by my calculations.

    If you only have 7 paid retainers then your $192 (well, $191.94) comes out right. I think with the app, though, your max paid retainers goes up to 8.


    EDIT:
    Ok, corrected on max paid retainers is 7. (The extra for getting the premium companion app is an extra free retainer, not an extra paid one like I thought.) So with that, let me try the math again:

    6 months subscription (before adding extras) = $77.94
    $2 per retainer × 7 retainers = $14 per month × 6 months = $84
    Premium companion app = $5 per month × 6 months = $30
    Total : $191.94
    (2)
    Last edited by Niwashi; 10-19-2018 at 11:55 PM.

  6. #6
    Player
    Rymm's Avatar
    Join Date
    Jul 2016
    Posts
    901
    Character
    Rymmrael Bhaldraelwyn
    World
    Lamia
    Main Class
    Paladin Lv 90
    Quote Originally Posted by Niwashi View Post
    $2 per retainer × 8 retainers = $16 per month × 6 months = $96
    Unless they changed it recently, I believe you can only get 7 extra retainers.
    (0)

    ~ My FF14 IG account ~
    https://www.instagram.com/rymmrael/
    ~ Interesting FF14 fan creations to check out ~
    https://aetherflowmedia.com
    http://www.eorzeasntm.org/

  7. #7
    Player
    Settiesama's Avatar
    Join Date
    Mar 2016
    Posts
    593
    Character
    Setsuna Tribal
    World
    Balmung
    Main Class
    Summoner Lv 60
    For future I would suggest doing the maths first before buying all types of subscriptions for these things. That is entirely correct, with the small reduction in price for paying the month bundles.
    (4)

  8. #8
    Player
    Fynlar's Avatar
    Join Date
    Jan 2014
    Posts
    2,988
    Character
    Fynlar Eira
    World
    Hyperion
    Main Class
    Red Mage Lv 100
    Maybe you should learn to cut costs if $192 at any given time is enough to put you in red.
    (12)

  9. #9
    Player AppleJinx's Avatar
    Join Date
    Oct 2016
    Posts
    324
    Character
    Apple Jinx
    World
    Ultros
    Main Class
    Dragoon Lv 80
    Someone tell me this is bait otherwise I strongly recommend you to re-evaluate your life decisions on top of taking some basic math lessons as well as lessons on adulting.
    (30)

  10. #10
    Player
    Risvertasashi's Avatar
    Join Date
    Apr 2014
    Posts
    4,706
    Character
    Makani Risvertasashi
    World
    Ultros
    Main Class
    Conjurer Lv 50
    SE also sends out an email when there's an upcoming payment. It doesn't contain the amount directly, but it does encourage you to go to the mog station to verify such details.

    Anyways OP... do you really need the maximum number of retainers? There are some tips I can give towards reducing inventory use if you want, unless you're using them for ventures or such.

    Otherwise, well, yeah. It's best to verify the total of something like that, especially in a financial situation where such a cost at the wrong time might cause trouble.
    (5)

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