Hello chernobog,

Thank you for posting about the issue you are having regarding the cross hotbar. In order to investigate this further, we need some additional information from you. If you could please tell us what controls you are using during Step 6 when you "changed to cross hotbar set one." Please include as much details as possible such as "pushed [a specific] controller button" or "used [a specific] key on the keyboard." Once you have this information, please submit a new thread with it, so we may continue to investigate this issue for you.

Thank you for your patience, and best wishes to you.
FINAL FANTASY XI Game Master Team