Friend's Transfer Failed, Character Disappeared

[Sollar]

Hello!

A group of friends and myself moved to Faerie. One of us transferred later, and his transfer failed last night.

Since it's the weekend, he can't contact SE. And he can't post on the forum because of:



Is there anything we can do? Is his character gone? Has this happened before?

Edit// When he logs in, he gets this:



He's had this message since yesterday.