To go right back to the original post, and what Vaelin actually asked for (with the defensive comments stripped out) is:

Quote Originally Posted by Vaelin View Post
...a gender neutral option, maybe if not on the character creation screen, then tucked away in the settings somewhere?

Even just having one catch-all option outside of the gender binary would be so wonderful.
ONE option. Maybe a tickbox hidden in a menu that would make the game insert "they" rather than "he/she" into dialogue referring to their character. That's what I pictured they were asking for when I first read the post.

Not demanding huge changes and alternate character models.

Perhaps the issue lies with them not clarifying exactly what they meant by a "gender-neutral option", leaving people to imagine something else entirely.