Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I apologize for not getting to your thread sooner. I'd like to get a bit more information on the issue you are having.

Please provide:

- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which error occurs
- Everything you have tried to resolve the issue

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!