Admin help please contacting my FC mates

[Fmc89]

I need to speak with my FC leader of Haven to contact an italian player in our FC to ask him a information, you can check my character profile to know if i'm in that FC.
Please is important.
I can't contact them because the free trial has expired and i have a problem with the credit card and need to ask Erica what type of card is valid in our country. I've read the various cards accepted but some card under those categories aren't valid like the two i tried, including my bank card.