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  1. #11
    Player
    Coldfire's Avatar
    Join Date
    May 2011
    Location
    Gridania
    Posts
    1,130
    Character
    Nero Coldfire
    World
    Sargatanas
    Main Class
    Goldsmith Lv 50
    Isn't Optimus killing the game after a few minutes a known issue? <.<
    (2)

  2. #12
    Player
    Fiosha_Maureiba's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah -> Gridania
    Posts
    2,044
    Character
    Fiofel Zalalafell
    World
    Balmung
    Main Class
    Lancer Lv 1
    I believe this *may* be the driver you need for your laptop. When attempting to build an XPS laptop from Dell, I'm only presented with choices that are compatible with the drivers below.

    http://www.nvidia.com/object/noteboo...ql-driver.html

    The first link I sent was me overlooking your operating system.


    Edit: You can download the Final Fantasy XIV benchmark as well to see if your game *could* run at a stable rate.

    http://lodestone.finalfantasyxiv.com...nchmark02.html
    (1)
    Last edited by Fiosha_Maureiba; 02-17-2012 at 09:45 AM.

  3. #13
    Player
    Gamerfan001's Avatar
    Join Date
    Feb 2012
    Posts
    108
    Character
    Yomu Kisuragi
    World
    Cactuar
    Main Class
    Astrologian Lv 70
    But that confuses me cause I also play Aion, Sims 3, Starwars the Old Republic, and Adobe CS5.5 collection. I'm confused to why I would need to do the driver thingy if the games work fine. T.T I'm stressing out. I wish they had a tech number I can call,
    (0)

  4. #14
    Player
    Fiosha_Maureiba's Avatar
    Join Date
    Mar 2011
    Location
    Ul'dah -> Gridania
    Posts
    2,044
    Character
    Fiofel Zalalafell
    World
    Balmung
    Main Class
    Lancer Lv 1
    Aion is surprisingly a beautiful game for low demand on graphic power (except for sieges).

    I'm concerned that your DirectX report thinks the graphic controller is Intel-based. If you paid more than $1000 for this thing, it really should be saying NVidia of some sort.

    If push comes to shove and you're available tomorrow evening, could try to remote to your computer and try to get some things squared away. *is struck by lightning from the SENA gods*

    I would suggest the NVidia link in one of my previous posts, doing all the defaults, when you get the message that stops you, choose the "Continue Anyway". Computer will restart.

    Then try the next link for the FFXIV benchmark that will test your system's performance and stability with FF14. Hitting Agree should start the download. Test it out, see if the benchmark does not crash.

    Edit: And if for some super strange reason your computer doesn't turn on after the drivers, the fallback plan is to restart your computer, continue to press F8 as the computer is coming up, then select "Last Known Good Configuration" to restore the drivers you had before this post.

    Edit2: Oooh I learned something new! Had no idea about Optimus.
    (2)
    Last edited by Fiosha_Maureiba; 02-17-2012 at 10:30 AM.

  5. #15
    Player
    Kiote's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    1,774
    Character
    Kiote Corissimo
    World
    Sargatanas
    Main Class
    Pugilist Lv 50
    Card name: Intel(R) HD Graphics Family
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_04B81028&REV_09
    Display Memory: 1696 MB
    Dedicated Memory: 64 MB
    Shared Memory: 1632 MB
    = Fail

    If your Laptop has switchable graphics, you need to manually enable the NVidia Card. Usually this can be done by right clicking your desktop and selecting Configure Switchable Graphics or somethign to that effect. But before you go driving yourself crazy you really need to 100% confirm you have a NVidia card inside. Dell has a real bad habbit of saying a Laptop CAN come with one card, but selling it with another.
    (1)
    Last edited by Kiote; 02-17-2012 at 09:57 AM.

  6. #16
    Player
    Gamerfan001's Avatar
    Join Date
    Feb 2012
    Posts
    108
    Character
    Yomu Kisuragi
    World
    Cactuar
    Main Class
    Astrologian Lv 70
    I'm still confused on what Benchmark is T.T
    (0)

  7. #17
    Player
    Kiote's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    1,774
    Character
    Kiote Corissimo
    World
    Sargatanas
    Main Class
    Pugilist Lv 50
    Quote Originally Posted by Gamerfan001 View Post
    I'm still confused on what Benchmark is T.T
    Ignore that.

    Open Your Start menu and type DXDIAG in the search box. Run the Program. At the top select the Tab for Display 1. Then Tell us the name of the Card(Chip Type) installed on your laptop.
    (0)

  8. 02-17-2012 10:04 AM
    Reason
    removing benchmark fun

  9. #18
    Player
    Gamerfan001's Avatar
    Join Date
    Feb 2012
    Posts
    108
    Character
    Yomu Kisuragi
    World
    Cactuar
    Main Class
    Astrologian Lv 70
    It is what it says it is!

    Display tab,Device

    Name: Intel(r) HD Graphics Family
    Manufacturer: Intel Corporation
    Chip Type: Intel(R) HD Graphics Family
    DAC Type: Internal
    Approx. Total Memory: 1696 MB
    Current Display Mode: 1600 x 900 (32 bit) (60Hz)
    Monitor: Generic PnP Monitor

    Thats what the display tab says. Don't say fail when I donno much about comps...
    (0)

  10. #19
    Player
    Geesus's Avatar
    Join Date
    Aug 2011
    Location
    Limsa Lominsa
    Posts
    1,122
    Character
    Geesus Ravenheart
    World
    Hyperion
    Main Class
    Lancer Lv 70
    Quote Originally Posted by Gamerfan001 View Post
    I'm still confused on what Benchmark is T.T
    The Benchmark link Fiosha Maureiba gave you allows you to run a test of how well or poorly XIV will run on your system.

    I'm not sure where or how you see a Nvidia card as I do not.

    if you run the FFXIV config .exe, you can choose the system information button and you will see EXACTLY what XIV sees when you are running your game. Also, ran my DxDiag just to show you what I see.

    (0)
    Last edited by Geesus; 02-17-2012 at 10:12 AM.

  11. #20
    Player
    REDace0's Avatar
    Join Date
    Mar 2011
    Location
    #5 Mist 2, The Pande Cave
    Posts
    954
    Character
    Robert Redensa
    World
    Balmung
    Main Class
    Dark Knight Lv 70
    What's the model of your laptop? I think confirmation that you have a laptop using nVidia's GPU-switching Optimus technology would help us diagnose your problem.

    If you know you have Optimus already, you may need to specifically configure some games (like FFXIV) to switch to your nVidia graphics card from the lower-power Intel one when they run.

    This article from Dell support may help.
    http://support.dell.com/support/topi...=en&l=en&s=dhs
    (2)

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