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  1. #1
    Player
    Carphil's Avatar
    Join Date
    Dec 2016
    Posts
    6
    Character
    Aeron Windblade
    World
    Brynhildr
    Main Class
    Marauder Lv 70

    Game crashed once, then I can't log back in

    Hello everyone,

    I hope someone can help me. I play on ps4. everything was fine until my character completely froze. I couldn't exit or do anything so I was forced to close the game. After trying to log back in everything is weird. I can log in my account but when I try to enter the character selection screen, nothing happens, then I get a disconnected message and I am sent back to the launcher screen, I tried a few times and none of them worked.


    Solutions? I apreciate in advance
    (0)

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    I apologize for the delay in my response, are you still having this issue? If so, what is the exact message you are getting when you select your character?

    Do you have any other characters? Do you run into the same issue when you try and log into them?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)