In Game Voice Chat, Why doesn't this game have it and would you use if it did?

[Nixxe]

I'm not sure how Blizzard's new integrated B.net chat is going, but when they originally introduced voice chat to WoW back in like 2007, people pretty much just didn't use it ever, despite the fact that back then the popular choices were all paid. Now that Discord is being a thing, what benefit is it to me for them to develop an integrated chat function, especially because it just creates pressure to join voice chat with obnoxious randoms? Discord is free, sufficiently high quality, and practically ubiquitous already.

[Selova]

I'm not sure how Blizzard's new integrated B.net chat is going, but when they originally introduced voice chat to WoW back in like 2007, people pretty much just didn't use it ever, despite the fact that back then the popular choices were all paid. Now that Discord is being a thing, what benefit is it to me for them to develop an integrated chat function, especially because it just creates pressure to join voice chat with obnoxious randoms? Discord is free, sufficiently high quality, and practically ubiquitous already.

Blizzards in game VOIP is still as terrible as it's always been and no one uses it, even their new guild tab interface looks exactly like the discord interface so you can at tell what they are trying to do with it. No matter how they try to implement it, like many other games 3rd party VOIP's will always be superior.