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  1. #1
    Player
    Metallus's Avatar
    Join Date
    Oct 2018
    Posts
    35
    Character
    Liquid Metal
    World
    Cerberus
    Main Class
    Botanist Lv 93
    Quote Originally Posted by Einmimiria View Post
    Thank you for the update Metallus.

    Unfortunately, we can't move the character like that and you might just run into the same problem if you return to Kugane if we could.

    I'm assuming that dummy character is one you just started, correct? So there is no way for you to teleport to Kugane with it? If not, you might want to try going there to see if it's character specific.

    I'd suggest deleting the locally saved data on your PC. This is located in your 'My Documents' folder (My Documents > My Games > Final Fantasy XIV). If it's character-specific, there may be a corrupted file here that needs to be cleared out.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    Will this delete all my UI setup, keybinds, gear sets and macros D:?
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  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Yes it will. If you are afraid of losing those, you can back up the file and save it somewhere else, then delete it. Just make sure you start the game with that folder empty. If it doesn't fix the issue, simply replace it with the back up.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  3. #3
    Player
    Metallus's Avatar
    Join Date
    Oct 2018
    Posts
    35
    Character
    Liquid Metal
    World
    Cerberus
    Main Class
    Botanist Lv 93
    Quote Originally Posted by Einmimiria View Post
    Yes it will. If you are afraid of losing those, you can back up the file and save it somewhere else, then delete it. Just make sure you start the game with that folder empty. If it doesn't fix the issue, simply replace it with the back up.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    Deleting the documents folder worked. I copied back the files relative to keybinds/macros while leaving anything else out and it still works fine. No longer trapped in kugane \o/

    I'll update this thread if it happens again.

    Thanks
    (0)