I have a Question about DDOS attacks

[prime456]

Is this the players fault or a SE thing? See I'm a paying customer like everyone else that plays this game. I was kicked out of Place of the dead floor 172 during this attack. Where we was told we got killed before we was kicked out which was bogus. I've been looking at several posts. Seems like you got crafters losing mats. Seems to me like players are being given the brush off. Now it seems like the only time SE acts like they care is when a huge chunk of the player base talks about quiting. Example like the housing issues a few patches back. Do we always have to moblize the player base just for you to see us? I wasted 8 hrs in potd for a item to give my gf. We didnt fail. The server did! How is this fair? I pay 30 dollars a month to get the brush off? The players that was in there represent close to $100 a month not counting mogstation item buys. If ddos attacks arent the players fault you have failed your player base and something needs to be done! More then we are "Trying to fix the problem." A concern and not happy player

[Zephera]

DDOS attacks are neither a players fault nor are they SE's fault. Sole blame lies with the people who orchestrate the attacks.

[Adeacia]

DDoS attacks. Not much can really be done about them. That's why they are used so often: they work.

SE is not to blame here and neither is the ISP. The only way this will stop is if the attackers decide to stop attacking.

[Enkidoh]

The main reason DDoS attacks are so effective is they are designed to emulate normal internet traffic, it's somewhat akin to a highway where a bunch of pranksters have deliberately parked hundreds or thousands of cars in the middle of the road during rush hour, deliberately causing traffic jams. DDoS works by deliberately overloading internet servers with bogus connections, lagging the whole thing down until it inevitabely crashes.

Unfortunately it's something they cannot really prevent against, and it is difficult to completely fix once it starts (usually things only are fully solved when those responsible just get bored and stop their mayhem or give up).

[DrWho2010]

you also agree to periodic disruptions too in the TOS.

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forum.

Unfortunately we are unable to assist with your concern as it is not a technical issue. This thread will be moved to " General Discussion". I apologize for the inconvenience.

Hope to see you online!

[prime456]

I guess I shouldnt pay for a service they cant insure.

[Zephera]

I guess I shouldnt pay for a service they cant insure.

You can't really protect against DDOS attacks without massive Amazon or Google like infrastructure.

[Valkyrie_Lenneth]

I guess I shouldnt pay for a service they cant insure.

If you want to ragequit over one wipe, thats up to you. I've wiped 4 times on 170+, yet i'm still here.

No company can provide 100% uptime on a service. Not your ISP, phone company, electric company. No one.

[Ilan]

I guess I shouldnt pay for a service they cant insure.

I guess you shouldn't do anything online if you can't understand why it is impossible to prevent something like that if you are not a giant company. SE can't do ANYTHING about it when the ISP gets bombed with ddos attacks. Its like you blame the company who produced your car that you are stuck in the traffic after someone caused jams on purpose...