So about our network issues here

[silverlunarfox]

Coming from someone who doesn't have to deal with the current CONSISTANT issues because shes on NA servers . Nuff said~

Ok, right there..... NA has TONS of issues even on good days.

However the one you branded a white knight for simply pointing out the fine print you didnt read...

SE can't do anything if ISP's are the source of the issue. If the internet is out country wide, its not just your precious sub being affected. It's everyone's. We all are sharing this issue.

[Wijnand]

Maybe you should read the User Agreement you agreed to when you signed up and continue to agree to every time you login to the game: they don't owe you anything other than maintaining the game, and that despite everything there will be times when service is interrupted for any reason, and which they are under no obligation to offer you any form of compensation (specifically, here: section 5 is the relevant part:



So basically SE are under no obligation to offer you anything about this other than undertaking reasonable steps to restore service, when they are able. And if this problem is caused by another network which SE has no control over (that your ISP uses to connect you to the game), well, that is not SE's responsibility. It's annoying and irritating to have connection issues, but a reality check is needed here.

There is no need to be so belligerent. I am not asking for any refund I am asking for a serious check on what is going on in the game. we can all agree the servers are stuttering a little bit and lagging. and the outages reflect a problem with a service they bought to supply us with a server. the server backbone might just need another datacenter that has a more reliable set of nodes.


In the end we just want to enjoy the game

[Ceridwenae]

Welp, have been booted out twice this evening, and according to the NSFW Reddit thread I've just had the joy of reading, I'm not alone. Annoying thing is, Hubby is sitting still playing in the next room, with only a bit of lag here and there. Feh. Chaos is living up to its name.

[Sylvina]

Yeah was in O11 trying to get my doohickey for the week when the game froze, and others reported the same in the still working chat. then the whole raid disconnected. this is on NA servers, why would a japanese internet issue be causing this?

[Vahlnir]

Yeah was in O11 trying to get my doohickey for the week when the game froze, and others reported the same in the still working chat. then the whole raid disconnected. this is on NA servers, why would a japanese internet issue be causing this?

I mean, the game itself runs out of Japan. The NA servers have to be connected to something. However, it certainly appears that the issue is more widespread than we initially thought.

[Jijifli]

Coming from someone who doesn't have to deal with the current CONSISTANT issues because shes on NA servers . Nuff said~

Our servers literally crashed twice 2 or 3 days ago.

Sure, not your level of issue, but we had issues.

[Sigma-Astra]

Coming from someone who doesn't have to deal with the current CONSISTANT issues because shes on NA servers . Nuff said~

I'm on an NA server and I'm still having lag spikes and issues myself. Your comment literally serves no purpose or makes any sense because even NA people are having problems. EU issues are not the only issues either.

What region people are playing in doesn't matter in this scenario since it's widespread and affects a multitude of different people across the datacenters, and you're just trying to use it as some kind of leverage against the other person while thinking you're being so smart about it.

It's not smart.

[Zephera]

white knight."

Way to kill whatever argument you had by using that term. Anyone who uses it is really hard for me to take seriously.

[Sorimachi87]

There you go. https://eu.finalfantasyxiv.com/lodes...3a0e2f0f067594

I doubt they can do much about it. Then again why would they lie about this? If it is a DDoS attack and SE has been VERY transparent with these news in the past....

[Wijnand]

There you go. https://eu.finalfantasyxiv.com/lodes...3a0e2f0f067594

I doubt they can do much about it. Then again why would they lie about this? If it is a DDoS attack and SE has been VERY transparent with these news in the past....

SE might have a ddos now but this problem has been happening too frequent and overtime.