So about our network issues here

[Enkidoh]

I don't know, and i'm not the type to whine and ask for a refund over everything, but legitimately i have been having issues playing for the past 2 days and if i cant log in that is wasted sub, and the wasted sub is not my fault. I don't pay money for sub time i can't use when i have the time to use it. This is SE's responsability whether its their ISP or not SE needs to work this issue out with them or find another ISP. It is SE's responsability to provide and maintain the service THEIR customers PAYED for. FIX THIS SE or i want an extension of the days i missed/payed for.

Maybe you should read the User Agreement you agreed to when you signed up and continue to agree to every time you login to the game: they don't owe you anything other than maintaining the game, and that despite everything there will be times when service is interrupted for any reason, and which they are under no obligation to offer you any form of compensation (specifically, here: section 5 is the relevant part:

5. INTERRUPTION TO THE SERVICE
From time to time, in order to provide our customers with the optimal gaming experience, it is necessary for SQUARE ENIX to conduct routine maintenance on the computers and/or servers that support the Game. During these times, access to the Game or support services may be interrupted. Access may also be temporarily suspended in whole or in part, without notice, due to emergency repairs, fire, flood, explosion, war, strike, embargo, governmental action or failure to act, the act of any civil or military authority, act of God, or by any other causes beyond SQUARE ENIX’s control, or any other reasons for which SQUARE ENIX, in its sole discretion, deems that temporary suspension is necessary. You acknowledge that such disruptions of service may occur and waive any causes of action against SQUARE ENIX in any way arising from or related to any such disruptions of service.

So basically SE are under no obligation to offer you anything about this other than undertaking reasonable steps to restore service, when they are able. And if this problem is caused by another network which SE has no control over (that your ISP uses to connect you to the game), well, that is not SE's responsibility. It's annoying and irritating to have connection issues, but a reality check is needed here.