Changing Pre-Order Payment info

[Aria643]

I figured I’d give an update, but I actually got an email back from Store Support! Rather than wait for the 6th, they were able to charge me today and it went through! They were able to use my updated payment info with PayPal. Got the email confirmation and everything, so now I can breath a sigh of relief. So if you emailed support you might actually get an email back, it just seems that it may take a while.

[ExKage]

When exactly did you email support? I probably emailed them too late since I was hoping the use of the link went fine. I'll be sitting around anxiously. I replied earlier today to support (usual support chain... also mentioned that I didn't receive the two messages I received from support that I could see in the survey they sent me) but it may be too late that I just wait until Nov 6 @_@ Please I just wanna get charged xD

[Aria643]

I put in a request to them last Thursday. On Monday I replied to the autorespond email that confirmed my request, because it mentions at the top you can respond to it to add more comments if needed. It looks like that was the one they responded to. I was honestly shocked this morning I got a response back from them at all. But I feel you, I was also super anxious at having to wait until the 6th to get charged. Hopefully someone gets back to you though.

[Runestone]

On Monday I replied to the autorespond email that confirmed my request,

I just did this in hopes it helps...

[Runestone]

I just did this in hopes it helps...

Well its been a week since my original email to them, 10 days since they gladly charged my card, but yet I still have not received a message back beyond the automated "we got your email and you're important to us" BS they send out.