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  1. 11-03-2018 03:03 AM #21
    Runestone
    Player
    Runestone's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    48
    Character
    Runestone Einherjar
    World
    Midgardsormr
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by Aria643 View Post
    On Monday I replied to the autorespond email that confirmed my request,
    I just did this in hopes it helps...
    (0)
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  2. 11-05-2018 08:48 PM #22
    ExKage
    Player
    ExKage's Avatar
    Join Date
    Jan 2014
    Location
    Ul'dah
    Posts
    1,171
    Character
    Heixin Xiaoshuita
    World
    Cactuar
    Main Class
    Warrior Lv 90
    I hope you all got your confirmation emails, or will soon. My order was confirmed and credit card shows the charge.
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  3. 11-06-2018 10:12 AM #23
    Runestone
    Player
    Runestone's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    48
    Character
    Runestone Einherjar
    World
    Midgardsormr
    Main Class
    Conjurer Lv 80
    Quote Originally Posted by Runestone View Post
    I just did this in hopes it helps...
    Well its been a week since my original email to them, 10 days since they gladly charged my card, but yet I still have not received a message back beyond the automated "we got your email and you're important to us" BS they send out.
    (0)
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  4. 11-08-2018 06:41 AM #24
    KindCoffee
    Player
    KindCoffee's Avatar
    Join Date
    Mar 2012
    Location
    Gridania
    Posts
    29
    Character
    Viggo Narcissus
    World
    Brynhildr
    Main Class
    Thaumaturge Lv 70
    So I updated my payment method, from the email on the 31st, now I got an email saying my order was canceled..? Am I the only one getting this even though I've updated the payment with the proper information?
    (1)
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