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  1. 10-04-2018 09:11 AM #1
    Caesar2
    Player
    Caesar2's Avatar
    Join Date
    Nov 2013
    Posts
    20
    Character
    Xvier Essant
    World
    Diabolos
    Main Class
    Fisher Lv 80

    PS4 Copying Update File

    Last night after downloading the relatively small patch for 4.41 my PS4 took about 20+ minutes to copy the "update file". This has never happened before with the old system for updates. Is this going to be a regular occurrence during patches and hotfixes requiring a file download. My PS4 was off, not in sleep mode as I don't like leaving it sleep mode but if this is the only work around so be it. I just don't think this is an improvement which SE promised with a smaller install file.
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  2. 10-04-2018 09:26 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    The download and installation process for Final Fantasy XIV on PS4 is handled via the Playstion Network now. If you are experiencing issues with the installation process, I'd suggest contacting Playstation support here: https://support.us.playstation.com/

    This thread will be moved to the 'Separate Support Required’ subforum as contact with Playstation Support is necessary to resolve the issue.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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