Chaos Data Center Problems

[Khaydia]

Vouching my word in aswell.

Trying to enjoy some time with friend only to get disconnected 8 times in under an hour is quite demotivating me to stay.
The people demand a fix and most likely a compensation aswell, which is all within their rights I suppose.
I too agree with them, I can't stand playing like this. Well I could.. but I can't actually stand in game. Literally.

[Kinsei]

I knew my lags wasn't problems on my side. Have dc now too.

[Einmimiria]

Thanks for the update.
But as a paying customer at this point in time after it happening 3 days in a row in the evening (about the only time those working 9-5 can play), what we really want to know is not who's fault it is, but what is being done to fix this problem.

Even if the issue is the ISP, it is still Square Enix responsibility to ensure the availability of the service, so we expect to hear about how you worked with the ISP to make sure it does no happen again, change the ISP altogether, or some other solution my limited understanding of the issue might miss.
I think we also should start discussing about compensation, since its been 3 days in a row where we have been unable to play a service we paid for.

I understand where you are coming from Wyti. However, those are questions I would not be able to answer directly. I'll make sure to forward your feedback.

Please check the Lodestone for further updates regarding this situation.

[Duskane]

Yeah i might be a AUS player on chaos but my game was running fine before monday
Lag spikes to hell in fights,getting stuck after leaving retainer menu and DCs

[Einmimiria]

Hello everyone.

The network issues preventing accessibility to the Data Center has been resolved. For further information, please see this Lodestone post: https://na.finalfantasyxiv.com/lodes...3b80dbc3d07989

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