How can we get more in depth character customization?

[Derceto]

I mean... This is the same playerbase that got rid of Accuracy, STR tanks, DoTs, Cross-Class system and actual PvP that had customization/more than 8 abilities because it was "too confusing".

I wouldn't dare ever accuse at least 98% of the player base of this game, of being a Rhodes Scholar or anything. You can confuse most people in this game, by merely asking them to properly use the words "then", and "than" in a sentence.