How can we get more in depth character customization?

[Shurrikhan]

Ya, the changes that came with SB was a mix of "This is good", "sure why not", and "this makes no sense". The changes felt really uneven, not every class was treated equally.

The role action system feels meh, and after the last and rather silly change it went from meh all the way to pointless. It is a system that by design makes the classes feel less unique, I get the idea though. I even liked the idea of needing to change your skill load-out depending on the encounter, but the sad thing is that some skills were just that much better then the others which resulted in players mostly using the same skills all the time.
But was the right answer to increase your "choices" to everything? No, that just made the entire system pointless.

I can't even get behind it as far as "meh". As much as I like not being hampered by mechanics forcing poor positionals once every few minutes, and like that I'm not overtuned elsewhere to compensate for niche problems, I just don't like True North being the solution to that. At best, it feels like a cop-out to normal skill-gap that should be worked around, and often seems to owe itself to weird snapshotting of split-AoEs or the like more than being over-ambitious or even being a highly positionals-dependent melee. At worst, I feel like it's been given in compensation for far more fluid and skill-based tools, a la Fracture and ToD, which could be delayed slightly (within an 18s period per ToD at most high-SkS breakpoints, and a few GCDs depending on eventual desync, respectively) which were both needlessly removed with no new native capacity given to compensate for them (or for what used to be Monk's core mechanic, modular control of stance timings to allow for a greater variety of rotational strings).

Arm's Length and Surecast, on the other hand? Those just seems pure bloat, all in order to maintain intentionally bloated "customization" elements. Here, you can now choose to ignore this mechanic, or make this other mechanic easier via Largesse synced with Convalescence, since, frankly, it's not like you'd want to take a WHM anyways. Cleric Stance? It just feels so lackluster given the button-space it takes, and it has zero cohesion with anything?

If Rescue is supposed to really feel at all useful or healer-integral, it should have unique takes on it between healers. Same with Esuna. Same with Largesse. The system feels somewhere between clunky, misdirected, misinformed, and blatantly compromising it what doesn't need or deserve compromise.