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  1. #1
    Player
    Galaticus's Avatar
    Join Date
    Jan 2015
    Location
    Limsa Lominsa
    Posts
    65
    Character
    Aresyne Skye'tiera
    World
    Brynhildr
    Main Class
    Archer Lv 70

    Unplayable since 4.4

    I wanted to make my own thread since the last one hasn't gotten any attention and hasn't been moved to the accepted bugs section.

    Ever since the release of 4.4 there has been an error that first occurs when loading into a specific instance. It seems to be different for everyone under different conditions. For some people it seems to be isolated to instances they may not visit regularly. However, for others it is town areas rendering the game unplayable past the loading screen.

    The errors persist upon full re-installation of the game and wiping of local game files.

    The errors persist regardless of drivers ( new or old ) & DirectX versions.

    The errors persist regardless of the Compatibility Mode being set to Windows 7 ( or any other setting. )

    The errors persist upon changing graphical options in the client.

    The errors persist whether or not there is any overclocking present.

    The errors persist with overlays turned off.

    The errors persist no matter what drive the game is installed on.

    The errors persist in Fullscreen, in Borderless Windowed and in Windowed.

    The errors persist on both DX11




    and DX9




    Some additional notes on the matter. Sometimes there are multiple error boxes, and the order of the error stack seems to change depending on the client however the one thing that remains consistent is the existence of KERNEL32.dll and NTdll.dll. See these posts by other users.

    Quote Originally Posted by Chimeric View Post
    I can't remember whether this error in the middle's popped up before; it's usually been a succession of 3 or 4 error windows that pop over the top of each other.

    Quote Originally Posted by Sarina_Kit View Post
    Having the same issue here.

    Errors:
    DX11 -> https://puu.sh/ByrDf/6690ab7ea4.png

    DX9 -> https://puu.sh/ByrFi/d257f384b2.png
    It has been two weeks since I've been able to properly launch the game, and paying for a game that I cannot access isn't something I'm very keen on especially considering the lack of support this has been getting. I consider myself lucky that I'm not a raider as that experience would've been completely ruined by the lack of progress on the issue and moreover as a FC leader this has been extremely frustrating to deal with on multiple levels. So if there are any updates on this particular bug please update us.


    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-

    SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
    SYSTEM_CPU AMD FX(tm)-4300 Quad-Core Processor (4 CPUs), ~3.8GHz
    SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 2
    SYSTEM_BIOS Default System BIOS
    SYSTEM_LANGUAGE English (Regional Setting: English)
    SYSTEM_MEMORY 16367.234MB
    SYSTEM_VIRTUAL_MEMORY 134217727.875MB
    SYSTEM_PAGE_FILE 20329.000MB
    SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.089GB SYSTEM_FREEDISC_SPACE 479.970GB
    SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.884GB SYSTEM_FREEDISC_SPACE 12.316GB
    SYSTEM_DIRECTX_VERSION DirectX 12
    SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
    SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP GeForce GTX 970
    SYSTEM_GRAPHICS_MAKER NVIDIA
    SYSTEM_GRAPHICS_VRAM 4043.500 MB
    SYSTEM_GRAPHICS_SHARED_VRAM 8183.617 MB
    SYSTEM_GRAPHICS_DAC Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
    SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_cad5fc8f5ca41c15\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0014.1163
    SYSTEM_GRAPHICS_DRIVER_DATE 9/17/2018 20:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
    SYSTEM_SOUND Speakers (G933 Artemis Spectrum Snow)
    SYSTEM_SOUND_DEVICE_ID {26ABBBB1-C033-47B3-9549-4B765BD6B5E9}
    SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
    SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
    SYSTEM_SOUND_DEVICE_ID {635C384B-74CC-4DBD-8886-22DAC696787A}
    SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7246
    SYSTEM_SOUND_DRIVER_LANGUAGE English
    SYSTEM_SOUND_DRIVER_DATE 5/14/2014 00:00:00
    SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Mouse
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME Keyboard
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F415ACC0-6201-11E7-8003444553540000}
    SYSTEM_INPUT_NAME G933 Artemis Spectrum Snow
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F41621F0-6201-11E7-8004444553540000}
    SYSTEM_INPUT_NAME G933 Artemis Spectrum Snow
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F4151080-6201-11E7-8001444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F4169720-6201-11E7-8007444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F416BE30-6201-11E7-8008444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F416E540-6201-11E7-8009444553540000}
    SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F4153790-6201-11E7-8002444553540000}
    SYSTEM_INPUT_NAME Gaming Mouse G600
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT {F4167010-6201-11E7-8006444553540000}
    SYSTEM_INPUT_NAME G933 Artemis Spectrum Snow
    SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
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    Last edited by Galaticus; 10-03-2018 at 10:17 AM.