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  1. #1
    Player
    Katalyn's Avatar
    Join Date
    Sep 2016
    Posts
    56
    Character
    Katalyn Myeena
    World
    Balmung
    Main Class
    Summoner Lv 90

    Messed Up on the Mog Station

    So, I apparently had a not so smart moment and bought an emote that I already had. Is there anything I can do with/about this? The book that gives the emote looks like its prohibited from trade, market board, and vendor. So it appears my only option is to literally throw money away lol? Anyone have luck getting a refund from SE in this circumstance? Seems like since its a book still it obviously hasn't been used and no value received by the purchaser that a GM could remove the item from inventory and credit your account with Crysta or something.
    (0)

  2. #2
    Player
    Endeleon's Avatar
    Join Date
    May 2015
    Location
    Eos
    Posts
    530
    Character
    Amethyst Loire
    World
    Faerie
    Main Class
    Paladin Lv 55
    I'd contact the website support before a GM, I think. SE really doesn't like to do refunds and I don't think I've ever heard of them giving one. I don't really know what they could do for you except maybe transfer the book to a different character? But I do not claim that as a sure possibility. It's highly likely you will just have to eat that loss. :s
    (2)

  3. #3
    Player
    Iscah's Avatar
    Join Date
    Nov 2017
    Posts
    14,032
    Character
    Aurelie Moonsong
    World
    Bismarck
    Main Class
    Summoner Lv 90
    I think you can get a refund, but it might be a "once ever for your account" thing.
    (0)

  4. #4
    Player
    Nyvara's Avatar
    Join Date
    Oct 2017
    Location
    Gridania
    Posts
    404
    Character
    Thurien Storme
    World
    Siren
    Main Class
    Red Mage Lv 80
    Instead of a refund try for an exchange, Like another emote you don't have. I had a similar moment with purchasing a level boost and sent it to the wrong toon and they were real good with exchanging with another.
    (0)