Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

For clarification, when you select your designation world (the first option), can you find Adamantoise? Then when you select your current world, is this when you can't find Louisoix? Are you selecting 'Confirm' after each selection?

Can you post a screenshot of that page (please edit out any account info, such as your Square Enix ID, if it's in the screenshot)?

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