Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Where exactly is this trace route supposed to be going. 199.91.189.36 isn't anything Square Enix related from my understanding. You're likely trying to run a a trace route to someplace that won't accept ping requests, hence why it looks the way it does.

When this started happening, did anything change/update on your PC? You mention that you can't do Palace of the Dead or FATEs, but are these the only places where you get disconnected? Or can it happen anywhere?

What kind of connection are you using (wired or wireless)? Can you list everything you've tried so far to alleviate the error?

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