Thank you for the update Kumashe.

Did you try to launch the game without that "FFXIV_CHRXXXX" file? Or did you immediately put it back after reinstallation?

I'd also suggest trying lowering the graphics settings and resolution, even if your GPU can handle it. See how the game reacts to this.

It looks like this is a laptop. Try setting the power options to 'Prefer Maximum Performance' as well as having it plugged in while playing.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!