Consistent crashes in both

[Einmimiria]

Good afternoon Kumashe and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in my response. When you reinstalled, did you delete the FFXIV files in the My Documents folder (My Documents > My Games > Final Fantasy XIV)?

You may also want to try setting the compatibility mode to Windows 7 (right click on the ffxivboot.exe file and select ‘Properties.’ Then select the ‘Compatibility’ tab and choose Windows 7). Additionally, make sure your anti-virus has the appropriate exceptions for the game.

I'd also suggest doing a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!