Enexpected error has occurred.

[facadeproxy]

I haven't been able to play for awhile now. I'm usually stuck at the "Now Loading" screen after character select. Most time it doesn't crash, it just sits there forever.

I've run it in DX9, DX11.
I've reinstalled multiple times.
I've deleted my the files in My Documents.
I have it set to Windows 7.
Ran it as Admin.

No matter what I do, it never gets past the Now Loading screen.

This is the most recent crash.

https://ibb.co/mun2nK

[Einmimiria]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

When did this first start happening? Does this happen with every character or only a specific one?

It looks like a driver crash. Have you tried updating your graphics card drivers?

Also, disable any other programs or overlays you may have open.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[facadeproxy]

It started a few weeks ago. I only have the one character.

My driver was updated a few days ago.

All overlays are disabled.

[facadeproxy]

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FFXIVLauncher
Technical Support - Mozilla Firefox
#general - Discord
Settings
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[Einmimiria]

Thank you for the update facadeproxy and I apologize for the delay in my response.

There are a couple other things you might want to try:

You can try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game. Also make sure that no other program is running if it does not need to be.

When you update your graphics card drivers, did you do a clean install of them? This will clear any saved configuration that may be causing the driver crash.

Also make sure that your anti-virus and firewall have the proper exceptions for Final Fantasy XIV.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!