Thread: Disconnects every 2 hours, error 90002

Things I have tried:
-Reinstalling the game
-Switching to wireless connection (am wired)
-Port forwarding all the recommend ports from previous threads concerning the same error issue
-Disabling scanning of ports on my router's setting
- Going back to an older firmware setting my router as well as newer
-Clearing Internet Explorer's cache and lowering all security settings to its minimum
-Keeping multiple game's open and connected, seeing if they would disconnect as well (Only disconnect from XIV)
-Changing my wired connected port on my router
-Conducting ping and packet loss tests to see if I am losing packets
The only thing that has worked for me is connecting to the game through my phone's 4g connection. That needless to say I can't do constantly with limited data as well as it being a poor connection compared to my mainline connection which is 100 down and 20 up.
Edit: I forgot to mention that I have a roomate that has the same issue. This has been a problem since patch 4.4, we are both on Primal Datacenter on Ultros.

Originally Posted by Einmimiria

Thank you for the update OdoriTsuki.

You mentioned you conducted a packet loss test. What were the results of that?

If it is happening on multiple devices (you mentioned your roommate has the same issue), it may be something to do with your connection and how you are routed to the server. I don't think you mentioned it in your last post but did you contact your ISP?

Just in case, you might want to try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

Yes, I contacted my ISP and they basically said it was on my end. However, I think I have resolved the issue by going into the Windows Firewall Advanced settings and editing in the incoming and outgoing rules for each instance of FFXIV. The firewall had been disabled completely, but editing the properties of each rule under the advanced tab to the following changes seems to have fixed it:
-Checking Domain so that Domain, Private, and Public are checked
-Changing the edge Traversal dropdown menu option to allow edge traversal (Previously defaulted at block).
So far I have been connected to the game for three hours with no disconnects, I will post again tomorrow seeing if the issue is completely resolved. If not, I will attempt the option you have provided as well.

EDIT: Problem is still reoccuring again, every 2 hours after connecting to any of XIV's game servers I get Error 9002. I have also done your suggested advice and disabled startup programs and restarted my computer after.