Random game crashes: DirectX Error 11000002

[Terrible_Tank]

This has happened occasionally before, but after the 4.4 patch the game has become almost unplayable for me. The game will crash multiple times in trials/raids/dungeons and I once had it crash a few seconds after logging into my character. It is never consistent as to when it happens, but it almost always happens in a duty (with only a couple exceptions) I have no idea if this is related or just coincidence though.

My nvidia graphics drivers/windows 10 are all up to date, I have re-installed the game, I have tried clearing the Final Fantasy XIV settings folder in my documents, I have disabled any and all overlays that might be running and the game still continues to crash.

When the game crashes the entire screen turns a single color for a second, goes black and then closes to desktop with the same error message every time "Fatal DirectX Error 11000002".

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Does this same issue occur in DirectX 9 mode?

Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Terrible_Tank]

I have tried a few dungeons and trials in dx9 and no crashes so far, I will update this thread if it does occur however.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Thomas\Documents
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
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