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  1. #1
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update Stamaskas.

    There is one thing I wanted to mention from your system report. It says that you have two monitors. Are both of these connected at all times? Have you tried playing the game using only one monitor connected?

    Additionally, when you updated your graphics card drivers, did you do a clean install of them? It should give you this option when you try to update/reinstall them.

    By any chance does your GPU have any kind of overclock on it? Even if you did not do it yourself, some GPUs can have an overclock built in.

    And don't worry about the long posts, the more information the better. We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  2. #2
    Player
    Stamaskas's Avatar
    Join Date
    Sep 2018
    Posts
    13
    Character
    Stamaskas Saito
    World
    Jenova
    Main Class
    Bard Lv 70
    I thank you for all the assistance you have given. I decided to make a post on the GeForce forums and am having people look deep into the issue. The problem has definitively began to lean towards my computer, and more importantly, potential damage from that power surge. So I will leave this post as concluded, as I believe you did everything in your power to test for the game and having had inconclusive answers, I will say with decent confidence that it is nothing to do with the game or any programs having been messing with it.

    Thanks again for all your help and have a great day
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  3. #3
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the update Stamaskas.

    I hope that there is no damage to your PC and, to that end, would still suggest disabling one of your monitors to see how the game will react.

    As you seem to no longer require our assistance, this thread will be moved to 'Closed Concerns'.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)