Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

A 401 error is not a technical issue, nor is it an issue with the Mogstation itself. It is a billing issue and, as such, cannot be addressed here. We have sent a response to the email associated with your Square Enix account. This should give you more information regarding the 401 error and potential solutions. We will continue support via email and this thread will be moved to 'Support Center Ticket Created.'

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