Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Unfortunately, our ability to move characters is a common misconception. We cannot provide that service. If it is only affecting one character, I'd suggest deleting the locally saved files from the 'My Documents' folder (My Documents > My Games > Final Fantasy XIV). If there is a corrupt file here associated with your character, it may be causing this crash.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!