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  1. 09-19-2018 09:29 AM #1
    Ryallen
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    Join Date
    Jul 2017
    Location
    Ul-dah
    Posts
    22
    Character
    Ryallen Nastromos
    World
    Zalera
    Main Class
    Red Mage Lv 70
    So we have to uninstall and reinstall the game, making sure to delete the files in that folder before we reinstall?
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  2. 09-19-2018 09:42 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Hello Ryallen.

    I suggested that because Azaechen was already attempting a reinstall and had tried a list of things already. You may want to try switching to DirectX 9 mode and updating your graphics card drivers first.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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