Huge fps drop with fatal direct x error

[CrimsonLegendSwordman]

I usually play with 40-60 fps but sometime my fps is suddenly drop to 1-5 fps but not come with high cpu ram hdd usage it's normal usage, sometime it back to 40-60 fps in 5-15 sec but sometime it still lof fps and go to blank screen with pop up that show "A fatal Direct X error has occurred. (11000002)" . I tried to update my gpu driver and clean install it run ffxiv with windows 7-8 compatibility switch to dx9 mode lowest anything in graphic option it's boost into 90-100 fps but still drop to 1-5 fps again.
Thank for help

https://imgur.com/twpNJex
https://imgur.com/J4oP30k

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[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

When did this start happening? Did anything change/update on your PC that coincides with this?

Does this happen when using Windowed or borderless fullscreen mode?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[CrimsonLegendSwordman]

When did this start happening?
- I think 2 week ago
Did anything change/update on your PC that coincides with this?
- I think I didn't update anythink I turn off windows update and vga driver too
but later I update vga driver I think it's maybe useful but not...
Does this happen when using Windowed or borderless fullscreen mode?
- Borderless fullscreen I always use this mode

[CrimsonLegendSwordman]

I think it fix now I clean vga driver by using all cleaner I know and re-install it. It working well now

[Einmimiria]

Thank you for the update CrimsonLegendSwordman.

This thread will be moved to the 'Closed Concerns' subforum as the issue has been resolved.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.