Quote Originally Posted by Hazuki87 View Post
They do, but you know it fanny how the number of ppl that do the polls don’t every = the number playing 9/10. It take a lot more then a few 1000 players getting upset over it, to make SE stop doing something, they take the most of what ppl say on the forums and go form there to see if it will work and or help, not everything the players want can be add, do to it making it to easy for some or to head for others. Also you have to post you’re ideas in the right part of the forums to ever have SE look at it in the 1st places. Sometime you see polls on the said parts of the forums... lol
SE could easily post a form into the XIV launcher, Twitter feeds, etc. They could incentivize users if they wanted to, such as offering some sort of in-game bonus for providing feedback. There are plenty of options. Passively listening to the most opinionated members of the community can indeed provide skewed information - but they can fix that by asking.


Quote Originally Posted by Bonbori View Post
Give the players 3 choices and you'll end up with a 4-way tie and 10 mutually antagonistic factions that don't really care what they themselves get, as long as the others don't get what they want.
If so, than SE asked the wrong questions. Properly structured questions will provide usable feedback for them - it has in the past, it has for other companies. This isn't some new idea - it's just one that SE has abandoned ever since ARR released, to the detriment of FFXIV, in my opinion.

Also, the community isn't nearly as fractured as your post would have people believe. It comes off that way on these forums because users are generally more opinionated, and because discussion is almost completely undirected. SE taking an active hand in framing the conversation would resolve both of these issues to a large extent.